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Terms & Conditions

Welcome to www.mascotuniversal.com ("Site" or "Mascot Universal"). The website www.mascotuniversal.com is owned and operated by Mascot Universal ("Company"), a company incorporated under the provisions of the Companies Act, 2013, with its registered office in India.

The website and any associated digital platforms, applications, or offline service points operated by Mascot Universal are together referred to as the "Platform."

You may access the Website through a computer, mobile phone, tablet, or other digital devices (including web or mobile-based applications), and these Terms & Conditions govern your use of the Website and your conduct, irrespective of the mode of access.

The Website is intended solely for your personal, non-commercial use and informational purposes. Your use of the Platform, its features, and Services shall be governed by these Terms & Conditions ("Terms of Use"), along with our Privacy Policy and any other policies that may be applicable (collectively referred to as "Policies"), as amended or updated from time to time.

1. Acceptance of Terms of Use

By accessing, browsing, or otherwise using the Mascot Universal Website ("Platform"), you acknowledge, without limitation or qualification, that you agree to be bound by these Terms & Conditions ("Terms of Use") and the applicable policies, including the Privacy Policy, whether or not you have read them.

ACCESSING OR USING THE WEBSITE INDICATES YOUR UNCONDITIONAL ACCEPTANCE OF THESE TERMS.

If you do not agree with any part of these Terms of Use or Policies, please do not use the Platform.

You are responsible for ensuring that your access to this Website and the material available on or through it is legal in all jurisdictions from which you access the Platform.

Mascot Universal reserves the unilateral right to modify, amend, or update these Terms of Use or Policies at any time without prior notice. Any changes shall be effective immediately upon posting on the Platform. Continued use of the Website constitutes acceptance of the revised Terms.

2. Privacy Practices

We value your privacy and have implemented a Privacy Policy to safeguard your personal information. In addition to these Terms of Use, the Privacy Policy governs your use of the Platform.

By continuing to use the Platform, you consent to the collection, use, storage, and processing of your personal information in accordance with the Privacy Policy, as amended from time to time.

3. User Accounts & Responsibilities

The Website is intended for use by adults. Any minor accessing the Website must do so under parental or guardian supervision.

You are responsible for maintaining the confidentiality of your account credentials and all activities conducted through your account.

Information shared by you shall not be considered confidential or proprietary and must not infringe any third-party rights.

If you access the Website on behalf of another person or entity, you represent that you have the authority to bind them to these Terms. Any misuse shall result in your liability.

If you suspect unauthorized use or breach of your account, notify us immediately. Mascot Universal reserves the right to suspend or terminate accounts without liability if a security breach is suspected.

4. Services & Information Accuracy

Mascot Universal endeavours to provide accurate and updated information; however, we do not warrant that descriptions, content, or information available on the Website are complete, accurate, or error-free.

We reserve the right to correct, update, or modify any information at any time without prior notice.

5. Use of Services

All services provided on the Website are for personal, professional, and informational use only.

You agree not to resell, distribute, or commercially exploit any service, material, or sample provided by Mascot Universal without written consent.

Mascot Universal is not responsible for outcomes, reactions, or consequences arising from third-party products or services accessed through the Platform. Users are advised to consult relevant professionals before relying on any information.

6. Recommendations & Advisory Disclaimer

Any recommendation or information provided through the Website is for general informational purposes only and does not constitute professional, medical, or legal advice.

Mascot Universal shall not be liable for actions taken based on such information.

7. Shipping & Delivery

Applicable shipping and delivery terms shall be governed by the Shipping Policy published on the Platform.

8. Communication (Chat/Call/Email)

Mascot Universal may provide chat or call facilities for customer assistance.

  • Communications may be recorded for quality and compliance
  • Inappropriate or unlawful conduct is prohibited
  • The Company is not liable for response delays

By using these services, you authorize Mascot Universal to contact you regarding services, updates, or inquiries.

9. User Content

Any content shared by you (text, images, data, communications) remains your responsibility. You agree not to upload content that is unlawful, harmful, misleading, defamatory, or infringes intellectual property rights.

Mascot Universal reserves the right to remove or refuse any User Content at its discretion.

10. Intellectual Property Rights

All trademarks, logos, content, designs, text, software, and materials on the Website are the intellectual property of Mascot Universal or its licensors.

Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Limited License

Mascot Universal grants you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only. This license may be revoked at any time without notice.

12. Disclaimer & Limitation of Liability

THE WEBSITE IS PROVIDED ON AN "AS IS" BASIS.

Mascot Universal DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

To the maximum extent permitted by law, Mascot Universal shall not be liable for indirect, incidental, consequential, or punitive damages arising from use or inability to use the Platform.

13. Third-Party Links

The Website may contain links to third-party websites. Mascot Universal is not responsible for their content, policies, or practices.

14. Termination

Mascot Universal may terminate or suspend access to the Website at any time without notice. Termination does not affect obligations incurred prior to termination.

15. Indemnity

You agree to indemnify and hold harmless Mascot Universal, its directors, employees, and affiliates from any claims, losses, or damages arising from your violation of these Terms or applicable laws.

16. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Courts located in India shall have exclusive jurisdiction.

Disputes may be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996, with the seat in India.

17. Site Security

You are prohibited from attempting to breach the Platform's security, introduce malware, misuse systems, or engage in unauthorized access. Violations may result in legal action.

18. Entire Agreement

These Terms constitute the complete agreement between you and Mascot Universal regarding the use of the Website and supersede all prior communications.

19. Contact Information

Email: info@mascotspincontrol.in

Customer Support: +91 99200 55513

Working Hours: Monday to Friday (9:00 AM - 6:00 PM)